CLASS REGISTRATION & REFUND POLICIES:

As seating is limited for all classes and crops, pre-registration is required.

All class fees must be paid in full at the time of registration. You may register in person at the store during open hours, online, or by phone (613-312-7324) using Visa, Mastercard or E-Transfer. 

With 4 days notice, you will be issued a store credit in the event you need to cancel.

No credit will be issued with less than 4 days notice due to teacher class/product preparation time for class; however, you may still pick up your class kit anytime after the class date.  Class instructions are not always available, but pictures of the class project are generally available.

You need to arrive at least 5 - 10 minutes before class to be ready to start at the set time of class.

A full refund or credit towards another class will be given if WE have to cancel a class.

Hollow Tree Hobbies reserve the right to cancel a class if less than 3 participants are registered. A full refund or credit toward another class will be given.

Thank you for understanding and cooperation with our class policy