Shipping

Shipping Policy

  • We ship with tracking information either through Canada Post or a Courier Service.
  • Orders are processed and mailed Monday to Friday. We can take up to two business days to prepare your order for shipping. 
  • In the case of orders that contain Preorders and Special Orders. These orders are shipped when your entire order is ready to ship.
We are not responsible for lost or stolen mail. In cases where the tracking information shows the item was delivered, we cannot reship or provide a refund.

  

Due to COVID-19 all carriers are experiencing delays in delivery times due to higher volumes and new safety protocols. 
Delivery standards apply to parcels sent between most major urban centres and are only estimates. Actual delivery times can vary due to origin, destination, weather conditions, global pandemics, and other factors. 

Here are our shipping rates by location.

For Return information, please read our Return Policy.
Once your order has been placed, you have 24 hours to contact us if you'd like to modify it in any way. For example, modify quantities, add items, remove items. After 24 hours we will not be able to make any changes to your order. 

Canada

Shipping to Ontario, Manitoba & Quebec

Shipping for customers within the province of Manitoba, Ontario and Quebec is a flat rate of $15. Spend $75 or more and shipping is free!

Shipping to Eastern Provinces

Shipping for customers who live within the eastern provinces of Canada* is a flat rate of $15. Spend $75 or more and shipping is free!

*New Brunswick, Nova Scotia, Prince Edward Island

Shipping to Western Provinces

Shipping for customers who live in the western provinces of Canada* is a flat rate of $15. Spend $75 or more and shipping is free!

*British Columbia, Alberta, Saskatchewan

Shipping to the Northern Province and Territories

Shipping for customers who live in the Newfoundland/Labrador, Yukon, Northwest Territories, and Nunavut is a flat rate of $25 for orders up to $150.00 and $50.00 on orders over $150.00. We apologize but we can not offer free shipping to your location at this time. 

    USA

    Shipping for customers who live in the USA is a flat rate of $15 Canadian. Spend $75 or more and shipping is free!  At this time we are not shipping to AK, HI, PO Boxes, APO, FPO and US Territories.

    The customer is responsible for import charges, duties and taxes.

    International

    At this time we do not offer international shipping.